CIO I Insight
IT leaders must be prepared to have difficult conversations with their bosses, with their customers, with their teams and with themselves.
It is much more honest and respectful to be upfront about our organizational capabilities, limitations and options. That is what the phrase, “Yes, we will need…” does. Typically, you will end that sentence with either a description of the prioritization that you need to take place (“…to deprioritize…”) or the resources that you will require to expand your capabilities (either people or money). It postures us in a positive position of saying “yes,” but we are also honestly acknowledging our limitations. That takes courage. But it is required if we are to effectively execute our roles and fulfill our duties to our customers.